Welcome to Goodissify.Store! We value your trust in our digital products and aim to provide you with the best experience possible. Please read our Refund & Return Policy carefully to understand the terms regarding purchases, refunds, and returns for our digital goods.
Digital Product Sales
As all our products are digital and delivered electronically, they are considered final sales once downloaded or accessed. Digital products cannot be physically returned, which limits the eligibility for refunds.
Refund Policy
Eligibility for Refunds
We offer refunds only in the following exceptional circumstances:
- Technical Issues:
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- If you encounter a technical problem that prevents you from accessing or downloading the product.
- Our team will make every effort to resolve the issue first. If the problem persists, we will issue a refund.
- Duplicate Purchase:
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- If you accidentally purchase the same product more than once, you may be eligible for a refund for the duplicate purchase.
- Incorrect Product Delivered:
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- If you receive a product that differs from what you purchased, we will either provide the correct product or issue a refund. Then the refund will be credited within 5 days in your original payment method
Non-Refundable Situations
Refunds will not be provided under the following circumstances:
- Change of Mind: Once the product has been downloaded, we cannot process a refund for a change of mind.
- User Error: Purchasing the wrong product or not reading the product description carefully.
- Compatibility Issues: Failure to check the compatibility of the product with your devices or software.
Return Policy
As digital products are intangible and non-returnable, we cannot process physical returns or exchanges.
How to Request a Refund
If you believe you qualify for a refund, please follow these steps:
- Contact Us: Email us at support@goodissify.store within 7 days of your purchase.
- Provide Details: Include your order number, the email address used for the purchase, and a brief explanation of the issue.
- Review Process: Our team will review your request and respond within 3 business days. If approved, the refund will be processed within 5-7 business days.
Contact Us
For any questions or concerns regarding this policy, feel free to reach out to us at:
- Email: support@goodissify.store
- Customer Support: Available Monday to Friday, 9 AM – 6 PM (GMT)
Thank you for understanding and for choosing Goodissify.Store. We’re committed to providing you with high-quality digital products and exceptional service.